Accessibility

Our Commitment to Accessibility

MonoHaus is committed to ensuring digital accessibility for people of all abilities. We believe that everyone — regardless of disability, assistive technology, or browsing environment — should be able to access information about our property management services and use our website effectively.

WCAG AA Compliance

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, motor, and cognitive impairments.

What We've Done

• —Semantic HTML: We use proper heading hierarchy, landmark regions, and meaningful markup to ensure content structure is conveyed to assistive technologies.
• —Color Contrast: Text and interactive elements are designed to meet WCAG AA contrast ratios of at least 4.5:1 for normal text and 3:1 for large text.
• —Keyboard Navigation: All interactive elements are reachable and operable via keyboard. Focus indicators are visible throughout the site.
• —Screen Reader Support: We use ARIA labels, roles, and live regions where appropriate to provide context for screen reader users.
• —Responsive Design: The site adapts to different screen sizes, zoom levels, and orientations, supporting users who magnify content or browse on mobile devices.

Known Limitations

We are honest about the fact that accessibility is an ongoing process. Some areas where we are still improving:

• —Some older blog posts and property images may lack complete alternative text descriptions. We are working through our archive to address this.
• —Our interactive cost estimator tool may have limited screen reader support in certain complex calculation states.
• —PDF documents linked from our site may not be fully accessible. We are working to provide HTML alternatives where possible.

How to Report Issues

If you encounter any accessibility barriers on our website, we want to hear about it. You can reach us by:

• —Email: info@monohausjapan.com
• —Our contact form

Please include the URL of the page, a description of the issue, and what assistive technology you were using (if applicable). We aim to respond within 5 business days.

Third-Party Content

Our website may contain links to third-party websites and embedded content (such as maps and videos) that are not under our control. While we aim to link only to sites that share our commitment to accessibility, we cannot guarantee that third-party content meets the same standards.