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The short answer
Local agencies are excellent at letting homes and know their town. If you speak Japanese and your house is let, one may be all you need. If the house is empty, or you'd rather everything was in English with photos after every visit, that's what we're built for.
| Compared | MonoHaus | A local Japanese agency |
|---|---|---|
| Language | LanguageEnglish and Japanese, in writing | Usually Japanese only, often by phone |
| Best at | Best atEmpty and part-time homes, owners abroad | Letting homes and collecting rent locally |
| Cost | CostFrom ¥14,000/month by visit frequency; letting 5% of rent | Varies; letting typically a % of rent |
| Visits to an empty house | Visits to an empty houseOn your plan's schedule, inside and out | Varies — often not offered, or exterior only |
| Reports | ReportsPhoto report after every visit, in your dashboard | Usually on request |
| Repairs | RepairsQuotes with photos, approved by you, at cost | Arranged through their contacts |
| Tax and official mail | Tax and official mailRead, translated, handled | Sometimes, in Japanese |
| Emergencies | EmergenciesCalls taken 24/7; contractor within 24 hours (best effort) | Usually business hours |
Or both. Many owners use both: a local agency to find and manage a tenant, and us to look after the owner's side — reports, repairs, bills and paperwork in English.
お問い合わせ
We look after it, deal with the paperwork in Japanese and report to you in English.